Terms of service



These general conditions govern the use of this site www.hint-of-freshness.com.
This site is owned and operated by Hint of Freshness
By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.
Type of site: e-commerce


Intellectual property


All content published and made available on this site is the property of Hint of Freshness and its creators.

This includes, but is not limited to images, texts, logos, documents, downloadable files and anything that contributes to the composition of this site.


User contributions


Users may post the following information on our site:


- Pictures


- Audience comment


By posting publicly on our site, you agree not to act illegally or violate the terms of acceptable use listed in this document.




When you create an account on our site, you agree to the following:


  1. that you are solely responsible for your account and for the security and privacy of your account, including passwords or sensitive information attached to that account, and


  1. that any personal information you provide to us through your

account are current, accurate and truthful and that you will update your personal information if it changes.


We reserve the right to suspend or terminate your account if you are using our site illegally or if you violate the terms of acceptable use.


Sales of goods and services


This document governs the sale of goods made available on our site.


The goods we offer include:


- Body care


- Beauty treatment


- Bath ritual


- decoration


The goods linked to this document are the goods which are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible precision. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide.


You agree to purchase such goods at your own risk.




We accept the following payment methods on this site:


- Bank card


- PayPal


When you provide us with your payment information, you confirm to us that you have authorized the use and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.


If we believe your payment has violated any law or any of our terms of service, we reserve the right to cancel your transaction.



All prices presented on the Site are in CAD taxes not included.

All prices presented on the Site in euros, all taxes included.

Hint of Freshness reserves the right to modify its prices without notice. The prices applied to the Customer correspond to those displayed on the Site at the time of his Order.


Transport and delivery


When you make a purchase from our site, you agree and agree to provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that you are responsible for monitoring your method of payment. While we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.



The customer has a period of 14 days from the date of delivery of the Order to return any new and unopened product, in its original packaging and in perfect condition (any damaged, incomplete, damaged product or whose packaging is damaged will not be taken back), to request reimbursement without penalty.

Hint of Freshnesswill not refund cosmetic products that have been opened.

The customer must therefore place the intact packaging containing the product in suitable packaging on which the return label will be affixed (at the expense of the Customer), before sending it by post. He must also attach a copy of the invoice or any other element identifying the order.

The return of the Product is made at the risk and peril of the Customer. If the package is lost, stolen or damaged during the return of the product, Hint of Freshness reserves the right to refuse a refund of the returned product (s).

The return address will be communicated by email when requesting a return.

In the event that the right of withdrawal is exercised, the direct costs of the return (return delivery costs, export / import taxes resulting from the return) will be borne by the Customer.


Limitation of Liability


Hint of Freshness or one of its employees will be held responsible for any problem arising from this site.

However, Hint of Freshness and its employees will not be held responsible for any problems arising from any improper use of this site.




As a user, you hereby indemnify Hint of Freshness for any liability, cost, cause of action, damage or expense arising out of your use of this site or your violation of any of the provisions set forth in this document.


Applicable laws


This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.


For EU residents, GDPR is the applicable law governing this document. In the event of a conflict between any provision of this document and the GDPR, the GDPR rules will prevail.




If at any time any of the provisions set forth in this document is found to be inconsistent or invalid under applicable law, those provisions will be deemed void and will be removed from this document. All other provisions will not be affected by the laws and the rest of the document will still be considered valid.




These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes in the way we operate our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are notified of any updates. If necessary, we will notify users by email of changes to these terms or post a notice on our site.



Please contact us if you have any questions or concerns. Our contact details are as follows:


+1(514) 601-3393




2072 Av Papineau,




Effective date: March 10, 2021.